MANAGEMENT

FROM FUNDAMENTALS TO EXPERTISE 1
SKILLS DEVELOPMENT 2

FROM FUNDAMENTALS TO EXPERTISE

PEDAGOGICAL OBJECTIVES :

  • Consider the role and purpose of the manager in the organisation
  • Master team management tools
  • Know and use different management styles

 

TRAINING CONTENT :

Roles and purposes of the manager

  • Understanding his/her role in the organisation
  • The different purposes of the manager
  • The paradoxes of the manager

Knowing yourself better as a manager

  • Understanding the different management styles (situational management)
  • Identifying your assets and areas for development
  • Identifying your dominant relational attitude      

Becoming a communicative manager

  • Mastering the fundamentals of communication
  • Improving your managerial communication
  • Knowing how to express disagreement with a DESC tool
  • Formulating and receiving constructive criticism

Team management tools

  • Setting the framework, objectives and rules to give meaning to actions
  • Following, controlling and evaluating performances
  • Initiating individual and group meetings

Performance indicators

  • Mobilising and motivating
  • Developing delegation

SKILLS DEVELOPMENT

We personalise our interventions with a specific diagnostic of your practices and then define an intervention method adapted to your needs. Our team can therefore mobilise around the following themes:

  • Taking up a post: take on your role as manager
  • Manage and mobilise your teams (objectives, performance, motivation, etc.)
  • Management interviews (recruitment, integration, evaluation, regulation/performance review, congratulation, remotivation, etc.)
  • Lead annual qualitative interviews
  • Steer effective and productive meetings
  • Techniques and attitudes to guide your recruitment interviews
  • Manage yourself effectively in your time as manager
  • Develop the autonomy of employees and teams
  • All other themes relating to managerial methods (changes, relational conflicts, etc.)

Who is it for? Young managers taking up their position or experienced executives wishing or needing to evolve their managerial method

ASSERTIVENESS – SELF-AFFIRMATION

PEDAGOGICAL OBJECTIVES 1
TRAINING CONTENT 2
  • Understand and improve the knowledge of different relational attitudes
  • Limit inefficient reactions
  • Deal correctly with sensitive situations
  • Learn how to say “no” fairly
  • Deal with disagreements
  • Formulate or receive criticism in a constructive way

Getting to know different relational attitudes; identifying your own behaviour

  • Aggression
  • Passivity
  • Manipulation
  • Assertiveness: the attitude to develop
  • Personal self-diagnosis (Test to identify your dominant styles)

Assertiveness, an approach for improving communication

  • Assertiveness: premises
  • Being assertive means believing in yourself
  • Giving yourself rights and giving those same ones to others
  • Knowing the obstacles to self-affirmation      

Tools and methods for managing delicate situations

  • Daring to say and knowing how to say “no” in a positive way
  • Knowing how to say “no” and setting your limits
  • Knowing how to express disagreement with DESC tools
  • Formulating and receiving constructive criticism

TIME MANAGEMENT

PEDAGOGICAL OBJECTIVES 1
TRAINING CONTENT 2
  • Understand your working methods in terms of time and position yourself as someone who acts,
  • Identify the crucial steps to properly manage your time (anticipate, prioritise, plan),
  • Act on relational and shared time to make it more efficient for everyone,
  • Implement a plan of action to modify and evolve your methods.

Understanding your own way of working and its relation to time

  • Photographing the organisation of your activity
  • Identifying your “time-consuming tasks” to act on them
  • Being conscious of your habits
  • Knowing the laws which govern professional time

The crucial steps for optimal time management

  • Being clear about the purposes and priorities of your professional role
  • Defining “SMART” objectives
  • Establishing and managing priorities: separating “urgent” from “important”
  • Planning and anticipating in a realistic way and managing the unexpected

Managing your relational time

  • Communicating in a positive way with your professional environment
  • Learning how to negotiate deadlines, knowing how to say “no”
  • Protecting yourself from interruptions, managing requests
  • Formulating a request in an efficient way

OUR ASSETS

A PERSONALISED ANALYSIS OF THE DEMAND A PERSONALISED ANALYSIS OF THE DEMAND
A PERSONALISED ANALYSIS OF THE DEMAND

Ahead of time: collect and analyse the needs of each participant

Afterwards: personalised plan of action

AN INTERACTIVE METHOD AN INTERACTIVE METHOD
AN INTERACTIVE METHOD

We prefer to alternate didactic and methodological contributions with exchanges about the professional experience of each participant, as well as practical and simulation exercises

PERSONALISED PLANS OF ACTION PERSONALISED PLANS OF ACTION
PERSONALISED PLANS OF ACTION

After the training, each participant will leave with a detailed plan of action as well as indicators for measuring expected results

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